Subaccounts
The Subaccounts tab gives you an overview of subaccounts associated with your account, along with access to associated configuration for each. To access your Subaccounts page:
- Ensure that you are logged into your Botguard account.
- In the BotGuard user interface (UI), click Account from the main navigation menu bar.
- From the sub-menu, click Subaccounts.
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Referring to the preceding screenshot, familiarise yourself with the page layout:
Annotation Description a This number represents the number of subaccounts in your BotGuard account. b This table displays all subaccounts associated with you user account, providing basic details and a link to SETTINGS for each. c The Quick Search field enables you to quickly search the table (b) for a particular subaccount. This is particularly useful for accounts with multiple subaccounts. d This selection enables you to add another subaccount to your account.
Add a Subaccount
You can easily add a subaccount in your account, by performing the following actions:
- Ensure that you are logged into your Botguard account.
- In the BotGuard user interface (UI), click Account from the main navigation menu bar.
- From the sub-menu, click Subaccounts.
- In the Add a Subaccount section, type the email address of the intended owner/administrator of the subaccount.
- Type a password into the PASSWORD field.
- Optionally, place a check into the Send an email invite to the user with the log in credentials checkbox- This informs the intended subaccount owner/administrator of their login credentials.
- Click ADD to complete adding the subaccount.
Enable/disable a Subaccount
You can easily enable or disable any subaccount in your account, by performing the following actions:
- Ensure that you are logged into your Botguard account.
- In the BotGuard user interface (UI), click Account from the main navigation menu bar.
- From the sub-menu, click Subaccounts.
- For the Enabled toggle switch associated with the subaccount that you wish to delete, set it to the OFF position. This instantly disables the subaccount.
- To reverse this request at any time and enable the subaccount again, reset the Enabled toggle switch to the ON position.
Delete a Subaccount
To delete any subaccount from your account, perform the following actions:
- Ensure that you are logged into your Botguard account.
- In the BotGuard user interface (UI), click Account from the main navigation menu bar.
- From the sub-menu, click Subaccounts.
- Locate a subaccount to delete, using the Quick Search field to help, if necessary.
- Click the bin/trash icon beside the subaccount that you wish to delete.
- To confirm deletion, click OK on the prompt that displays.
Subaccount Settings
For each subaccount, you can access SETTINGS, which enables some basic subaccount configurations. To access and configure SETTINGS for a subaccount:
- Ensure that you are logged into your Botguard account.
- In the BotGuard user interface (UI), click Account from the main navigation menu bar.
- From the sub-menu, click Subaccounts.
- Locate the subaccount that you wish to configure or view more information about, using the Quick Search field to help, if necessary.
- Click the SETTINGS button beside the subaccount that you wish to configure or view more information about.
- Optionally, make changes to any of the following fields:
- In the EMAIL ADDRESS field, you can change the email address for the subaccount owner/adminsistrator.
- In the FIRST NAME field, enter or change the first name of the subaccount owner/adminsistrator.
- In the LAST NAME field, enter or change the last name of the subaccount owner/adminsistrator.
- In the PASSWORD field, enter a new password.
- For the checkbox options, optionally, place a check in any or all checkboxes.
- Send an email invite to the user with the log in credentials - This can be selected if a user needs a reminder of their login credentials.
- Invalidate user password - If a password has been compromised, it can be invalidated with this option.
- Invalidate user API key - If an API key has been compromised, it can be invalidated with this option.
- Click SUBMIT to apply any changes made in SETTINGS.